Privacy Policy

Privacy Policy

Last Updated: 12.24.2025

Hugster.love ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.hugster.love or purchase our products.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information You Provide

We may collect personal information you voluntarily provide, including:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely via third-party payment processors)
  • Uploaded photos or images for custom products
  • Order details and communication history

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on the site
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Create and ship custom products
  • Communicate about orders, updates, or customer support
  • Improve website performance and customer experience
  • Send promotional emails (you may opt out at any time)
  • Prevent fraud and ensure website security

3. Photo & Image Privacy (Important)

hugster.love specializes in custom photo-based products.

  • Uploaded images are used solely to create your ordered products
  • Your photos are never sold or shared with third parties
  • Images may be stored temporarily for order fulfilment and quality control
  • Photos are deleted from active systems after production unless required for legal, accounting, or re-order purposes

We treat all uploaded content as private and confidential.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share limited information with trusted third parties only as necessary to:

  • Process payments (e.g., Stripe, PayPal, Shopify Payments)
  • Ship products (e.g., USPS, UPS, FedEx)
  • Host our website and store data securely
  • Comply with legal obligations

All third parties are required to maintain the confidentiality of your information.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyse website traffic
  • Improve site functionality

You can control or disable cookies through your browser settings, though some features of the website may not function properly.

6. Email Communications

If you subscribe to our emails or place an order, we may send you:

  • Order confirmations and updates
  • Customer service messages
  • Promotional or marketing emails

You may unsubscribe from marketing emails at any time using the link provided in each email.

7. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Secure servers
  • Encrypted payment processing
  • Limited access to sensitive data

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we have about you
  • Request correction or deletion of your personal data
  • Opt out of marketing communications

To exercise these rights, contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

9. Children's Privacy

hugster.love does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Cape Coral, Florida, USA